What Has the Pandemic Taught Us About Business Resiliency?

 

The COVID-19 pandemic put disaster recovery plans to the test. It globally affected nearly every aspect of an organization in a concentrated amount of time. Organizations that had strong disaster preparedness plans and an agile IT infrastructure in place fared better than those that did not. To better position their companies against continuing disruptions, Business executives have sharpened their focus on strategies that build resiliency.Acceleration of plans to migrate network assets to the cloud

• Adoption of machine learning, AI and automation to improve resiliency and business efficiency
• Transition to a largely remote workforce
• Reduction in the amount of real estate and other assets related to operating expenses
• Capture of market share by adapting to the demands of a contactless economy
• Staffing of hard-to-fill strategic positions from a wider and geographically diverse
  candidate pool

CEO’s understand that leveraging new technologies can help their companies respond more agilely as market forces change. The hope is that the need for speed in transitioning to cloud-based networks will produce long-term benefits in faster time to market for revenue-generating services and applications, improved customer experiences and more robust support for critical business operations.

Planning for Disruptions

The swift impact on business operations caused by the pandemic drew NISA’s attention to hidden vulnerabilities. Staffing Owners have moved quickly to build resiliencies into their organizations with an eye toward long-term results.

Key measures focused on:

• Increasing market share
• Online Training Methods - Virtual Conference and Webinars
• Seeking new revenue streams
• Advancing network infrastructure to better support remote operations
• Improving the customer experience

As the pandemic raged on, businesses have adapted to the digital world more than ever. A learning experience and also a more efficient way of handling clients transitioned to the virtual realm.  Will this be now the "new normal"?  It seems to be going that route.  Video conferencing and working remotely can definitely save money in the long run but at what cost of physical social interactions?  Meeting in person is still the BEST way to network hands down.